Did you know?
$6B
Predicted global SIAM market size by 2028, up from $4.8B in 2023
5%
SIAM is worth up to 5% of the $50B Australian IT services market
10.9%
The Australian ITSM market is projected CAGR from 2021 to 2026
Source: Markets and Markets and Gartner.
Overview
Service Management
Our Service Management portfolio brings together NEC Australia’s expertise in IT Service Management (ITSM) and Service Integration and Management (SIAM) to optimise and streamline your IT operations.
Whether managing your internal IT services or integrating multiple vendors, we provide a proven framework to enhance service delivery, efficiency, and governance. Our tailored solutions ensure seamless collaboration across complex IT environments, driving innovation while aligning technology with your business objectives.
With a focus on performance, agility, and continual improvement, we help you unlock the full potential of your IT services, delivering measurable business outcomes and long-term value.
Transforming service delivery with expert integration