Redesign customer journeys
Roll out the red carpet with cloud-based biometric authentication
Biometrics shape the customer experience by enabling hyper personalisation. When authentication happens instantly via powerful facial recognition technology, customers get where they want to go faster with increased security. Personalisation through NEC ID unlocks new revenue channels through ultra-targeted advertising curated to match customer needs - so they always get the red carpet treatment.
NEC ID is the pinnacle of customer experience applications. Built on the renowned NeoFace facial recognition technology, it is flexible and cloud-based. Customers can connect seamlessly and securely across multiple channels including kiosks, tablets and interactive displays.
Make every customer a VIP with NEC ID.
Put your biometrics in safe hands. We’ve been trusted to deploy our identification systems to over 1,000 customers in 30+ countries. Leading the world in the number of patents on sensor and matching technologies, we deliver unmatched facial recognition accuracy and speed validated by the National Institute of Standards and Technology (NIST).
With a 50 year local history of supporting Australian businesses, we know the market you’re working in and the tech trends your competitors are following.
Support for CX that meets expectations.
Independently recognised for accuracy and speed.
Universal access to digital services across apps and devices.
Pay for what you use with no upfront costs.
Manage millions of identities and high throughput demands.
Replace costly and risky passwords, tokens and passes.
Uses biometrics hashed templates for maximum security.
Digital Identity – Silver Bullet or Dangerous Werewolf?
The touchless experience - making life simpler and safer
Reopening venues safely and securely: the case for new customer experiences
See how NEC helped Star Alliance Biometrics create a seamless airport experience that is simple, touchless and secure to address passenger safety during the COVID-19 pandemic.
See how the 2018 Asian Games partnered with NEC to install a complete system of facial recognition, behaviour detection and integrated ICT.