Unified Communications

We take a holistic approach to Unified Communications. We call it UNIVERGE360. UNIVERGE360 is designed to efficiently, and cost effectively prepare organisations for the opportunities available today, and for those of tomorrow.

By uniting all business communication devices (including mobile handsets, PDAs, soft phones and other IP devices) UNIVERGE360 accelerates decision-making and dramatically improves customer responsiveness. It incorporates business data through a service-oriented architecture resulting in information being instantly accessed and transformed into real knowledge.

At a glance:

• NEC’s approach puts people back at the centre of communications and collaboration
• NEC works with you to deliver the elements that offer the most value to your organisation
• UC unites all communications devices and the information within them
• UC shortens response times for more efficient decision making
• You can feel secure in the knowledge that our approach is backed by our acknowledged leadership in IP telephony.

We provide total unified communication solutions for any size of business. The foundation of all of our solutions is our award-winning SV8100 series of communications servers which are robust, feature-rich and scalable.

Small and medium

The UNIVERGE SV8100 and SV8100 Model SE IP Communications Servers are ideal systems for small to medium-sized businesses (SMBs). These solutions are completely scalable and can be expanded to meet an SMB’s communications needs now and in the future.

At a glance:

• suitable for small to medium-sized businesses
• offered in both 6 slot, 48cm (19 inch) stackable chassis and 24cm (9.5 inch) 3 slot chassis configurations
• support for up to 512 handsets
• embedded applications easily accessed through simple licence activation
• scalable architecture to meet the needs of SMBs or satellite offices
• full IP capability with a migration path to support both traditional telephony and pure IP environments
• rack stackable chassis supports server functions, media gateways and media converters through a single unit
• can make Unified Communications a reality for SMBs.

Medium to large

Responsive and versatile, the UNIVERGE SV8300 IP Communications Server is completely scalable and is the perfect solution for a medium-sized to large business. This robust and feature-rich solution offers a pure IP solution or any combination of traditional telephony and IP — giving you the choice of what works best for your business — now and in the future.

At a glance:

• perfect for multi-site businesses
• support for up to 1536 handsets and 512 carrier services open standards and Open Application Interface — SIP / XML
• enables Unified Communications integration.

Enterprise

The award winning UNIVERGE SV8500 IP Communications Server is a powerful enterprise communications solution capable of supporting up to 6,000 handsets in a single server. Designed to easily and efficiently scale, the SV8500 meets the needs of the largest enterprises, supporting up to 192,000 ports in a networked environment.

At a glance:

• offers secure end-to-end communication
• support for up to 6,000 handsets
• supports mobility and empowers users
• delivers advanced applications
• uses open standards to provide an advanced communication platform
• simplifies business process integration and networking
• ensures business continuity.

NEC provides a suite of tools to enable businesses of any size to collaborate more effectively - increasing productivity, enabling mobility and encouraging ‘anywhere’ communication. We specialise in presence, telephony, mobility, conference and collaboration and instant messaging.

Unified messaging

• NEC’s unified messaging is fully featured — regardless of your desktop infrastructure and
  phone system (traditional or IP)
• integrated voice, fax and e-mail
• integrated speech — talk to UM
• intelligent greetings based on caller and your status
• single point of access for all voice, fax and email messages Products (Enterprise).

Presence

NEC provides intelligent presence information not just ‘are you at your PC’, and makes it available everywhere, on the phone, on your voicemail greeting, in your business applications. It is about the intelligent presence of an individual.

• Presence to desktop handsets
• Softphone with integrated presence
• Wireless — location sensitivity
• Status notification
• Intelligent call forwarding based on status or caller ID.

Telephony

NEC is the leader in telephony — this is our core strength. Regardless of whether it is traditional or VoIP we have a solution for every size of business.

• Pure IP
• Hybrid
• Traditional
• up to 192,000 lines
• UC is available on the entire NEC range of devices.

Mobility

With NEC you can take your complete environment everywhere you go — not just your applications, but your entire desktop and phone.

• log on to any phone and your profile goes with you
• dual mode handsets take your phone beyond the office
• virtualisation and thin client technology.

Conference and collaboration

From room based conferencing, to real-time communications with hundreds of attendees across the globe — NEC knows conferencing and collaboration.

• desk-to-desk video with inexpensive web cams — share applications and screens in real time
• room-to-room video conferencing via Partners
• multi-party web based conferencing via Partners.

Instant messaging

NEC is able to provide instant messaging not only to the desktop but to the most appropriate device, be it a mobile phone, pocket PC, desk phone or pager.

• communicate in real time from your desktop
• IM users can be more productive than email users
• utilise IM in your Contact Centre.