UNIVERGE SV8100

Benefits

Increase productivity

• a rich suite of advanced applications improves efficiency and business processes using voice, email, instant messaging, SMS, IP telephony, voicemail and video-conferencing
• mobility enables flexible working practices and allows users to work smarter
• collaboration tools enable your employees to be more productive and more responsive to customers’ enquiries

Reduce operating costs

• converged communications — data, multimedia and voice — over one network, mean just one set of wiring costs and only one network to manage.
• the SV800 series’ peripheral devices eliminate the need for local network management staff and reduces the total cost of network ownership
• power consumption can be less than many conventional enterprise communication platforms or PBX systems thanks to the SV8000 series’ state-of-the-art design.

Manage growth

• scalable, open architecture, capable of supporting businesses requiring only a small number of lines as well as for larger corporations that need thousands of lines
• can network with many existing NEC and third party systems, so IP technology can be introduced gradually to protect existing investments
• designed to be future proof. It uses a state-of-the art open interface so new services and applications can be easily integrated as technology advances.
• Improve business continuity
• ideal for mission critical situations such as defence, government and 24hr services
• advanced fault diagnosis, power failure backup, remote telephony survivability and numerous other fail-over capabilities all ensure the best availability and operational continuity in the industry
• minimal downtime means your people and information is accessible when needed.

Features

At a glance:

• scalable architecture to meet the needs of SMBs or satellite offices
• full IP capability with migration path to support both traditional telephony and pure IP environments.
• rack stackable chassis supports server functions, media gateways and media converters through a single unit.

Scalable to assist growing businesses

The SV8100 functions alone or in a network and can expand to meet all of your business communication needs, including mission-critical data applications.

VoIP and traditional voice support

This system enables you to deploy a pure IP solution or any combination of IP and traditional circuit-switched technology. Customise the best communications solution for your business.

Enhanced centralised management

The SV8100 offers centralised management of your phones, data systems and platforms. Moving phones within your organisation, adding new phones and changing your SV8100 phones configuration is quick and easy. Simply plug your phone in wherever it’s needed and it’s ready to go.

Investment protection

Protect your technology investment while providing a migration path to pure IP. The SV8100 has the flexibility to support your existing traditional circuit-switched technology and can be fully utilised to run in a pure IP environment.

Productivity enhancement

The SV8100 delivers a full suite of advanced applications and a high-powered feature to help businesses run smoothly. Workers can easily manage their calls from their computer utilising intuitive software applications. The SV8100’s mobility features allow your customers to contact your employees even when they are away from their desks.

Versatile and scalable

Designed to be both versatile and scalable, the SV8100 will meet your growing business demands, supporting all your communication needs, be they IP, TDM, video, wired or wireless.

The SV8100’s resources and features can be transparently shared between branches or remote locations by utilising its networking function - lowering the total cost of ownership.

Advance in-built applications

Any SMB can benefit from the advanced inbuilt applications that are supported by the SV8100.

• SV8000 series ACD provides automatic call distribution for your customer contact needs.
• SV8000 series InMail provides comprehensive voicemail.

These applications can be embedded into the SV8100, enhancing customer service and improving employee productivity for businesses with five or five hundred employees.

Product portfolio

A wide range of tools and products can be utilised with the SV8100 system They include:

• PC Attendant significantly improves call management by enabling users to place a complete attendant console on a PC.
• PC Assistant Gives users the ability to manage and operate desktop phones from their PCs.
• Softphones provides convenient, cost-effective mobility.